The perimeter (know exactly where we stop)

🔴 Translation for government use — ONLY through MoJ-registered translators (subcontracted bureau). Translation without the license for official use is a criminal offense in the UAE. No «bilingual friend», no in-house, no exceptions.
🔴 We do not DRAFT legal documents (POA texts, contracts) — the partner law firm drafts. Our part: notarization routing, translation, legalization, filing.

Typical problems — what you do / say

Problem	Move
«I already have an apostille»	«For the UAE the apostille alone is not enough — the Emirates are outside that convention. The working path is the consular chain; we run it fully, about four weeks.»
Name spelling differs from passport	Catch at intake; fix at the notary/translation step BEFORE the chain
Deadline inside the chain time	Honest math out loud; expedited steps where possible; never take the order pretending it fits
Receiving body rejects an e-PDF	We check acceptance per body BEFORE choosing the electronic route; paper fallback exists
«Just translate it in-house, save money»	MoJ-license law, politely and firmly — criminal risk is not a discount item
«Draft the POA for me»	Partner law firm drafts; we notarize, translate, legalize, file
Laminated / damaged original	Flag immediately; some offices refuse laminated originals; solutions per case with senior

MoJ-licensed translation only — criminal territory otherwise.
No drafting of legal documents — partner law firm's perimeter.
No promises for offices' timelines — realistic ranges, we drive the process.
Client originals treated like passports: tracked, in company systems' registry, never unaccounted.
E-document acceptance verified per receiving body — never assumed.
Prices from the live list; fees at cost, separate.

«For the UAE, an apostille alone is not enough — documents go through the consular chain; we run all of it, you touch nothing.»
«The honest timeline is three and a half to four and a half weeks. Your deadline is October 1st — so we must start by August 28th. Shall we start today?»
«A diploma with its transcript counts as two documents — each passes the chain separately.»
«Official translation must be done by a translator licensed by the UAE Ministry of Justice — that is the law, and it is exactly what we arrange.»
«Your documents are at the ministry stage, everything on schedule. Next update Monday.»