Red lines — never cross (exam questions on these are blocking)

We never promise what the state or the bank decides: no «guaranteed license date», no «guaranteed account».
Regulated activities without Pre-approval — never. Wrong license = fines and criminal risk for the client, reputation death for us.
New-company obligations are told BEFORE payment: Corporate Tax registration, VAT threshold, UBO register, substance, yearly renewal. Hiding yearly duties is how cheap agencies burn clients. We are not them.
Free zone ≠ mainland. If the client's real business is local — say it honestly and offer the mainland path, even if it is harder.
METATRIA itself is a Meydan free zone company — fixed.
Prices only from the live price list; government fees at cost, always separate.
Client documents — only in company systems. Founding documents and passports never live in personal phones.

All 9 Foundation red lines continue to apply.

Client phrases EN — say it like this

«To recommend the right structure, may I ask three questions: what does the business do, who are your clients, and do you need a residence visa?»
«The license itself in Meydan is fast — about a day once documents are ready. The full working setup — license, tax registrations, bank, visa — honestly takes about six weeks.»
«The price has two parts: government fees, which we pass at cost — and our service fee, from N AED. I will confirm the exact quote today.»
«Your activity is regulated, which means one extra approval before the license. It adds time, and I would rather give you an honest timeline now than a surprise later.»
«The final decision on the account is always the bank's. What we do is prepare your file so the bank sees a clear, professional client — and we start that in parallel, so we lose no time.»
«Congratulations — your company is live! Your license renews next year in [month]; we track it, you relax.»